Payment Policy

At FTBJ LLC, we are committed to providing a secure and transparent shopping experience. This policy outlines our payment methods, billing terms, and your financial security.

1. Accepted Payment Methods

We accept a wide range of secure payment options to ensure your convenience. You can complete your purchase using:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and Elo.
  • Digital Wallets: Google Pay and Apple Pay.
  • Express Checkout: Shop Pay and PayPal.
  • International Cards: UnionPay.

2. Payment Security & Data Privacy

Your security is our top priority. Our website ftbjllc.com is protected with Secure Sockets Layer (SSL) encryption.

  • Data Encryption: Your credit card information is encrypted during transmission and is never stored on our servers after the transaction is complete.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure your sensitive information is handled securely.

3. Billing Terms & Currency

  • Currency: All transactions are processed in US Dollars (USD).
  • Full Cost of Purchase: The total price shown at checkout includes the product price and applicable sales tax. We offer Free Shipping on all orders, so there are no hidden delivery fees.
  • Immediate Billing: Your payment method will be charged immediately upon order confirmation.

4. Billing Address Verification

To prevent fraud, please ensure that your Billing Address matches the address registered with your bank or credit card issuer. If the information does not match, the transaction may be declined by our automated security system.

5. Sales Tax

As required by law, sales tax will be calculated and added to your order total based on your shipping destination. The exact amount will be visible during the checkout process before you finalize your payment.

6. Payment Issues & Declined Transactions

If your payment is declined:

  1. Double-check your card number, expiration date, and CVV code.
  2. Ensure you have sufficient funds in your account.
  3. Contact your bank to see if they are blocking the transaction for security reasons. If you still face issues, please try an alternative payment method or contact our support.

7. Fraud Prevention

FTBJ LLC reserves the right to cancel any order that appears suspicious or fraudulent. We may reach out via email or phone to verify your identity before processing high-value orders to ensure your protection.

Contact Information

If you have any questions regarding your transaction or our payment terms, please reach out to us:

Business Name: FTBJ LLC

Address: 918 SE 14th Ave. Cape Coral, FL 33990 United States

Phone: +1 (239) 888-5048

Email: Info@ftbjllc.com

Business Hours: 9 AM – 6 PM (Monday–Saturday), (GMT-05:00) Eastern Standard Time (New York)